About Us
Practical Sporting Supplies Ltd PSSLtd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Please read these Terms and Conditions carefully before using this website operated by Practical Sporting Supplies Ltd PSSLtd By accessing or using our website you agree to be legally bound by these Terms and Conditions, as they may be modified to comply with legislation and/or company policy from time to time. PSS and practicalsportingsupplies are a trading names of Practical Sporting Supplies Ltd PSSLtd.
We may assign, transfer, novate or subcontract any or all of our rights and obligations under these Terms and Conditions at any time. These Terms and Conditions together with the privacy policy, any Order form and payment method instructions, if any, are the whole agreement between you and Us. You acknowledge that you have not entered into this agreement in reliance upon any statement, warranty or representation made by Us or any other person and you irrevocably and unconditionally waive any rights to claim damages and/or to rescind these Terms and Conditions by reason of any misrepresentation (other than a fraudulent misrepresentation) that is not contained in the Terms and Conditions, privacy policy, Order form and payment method instructions. The illegality, invalidity or unenforceability of any provision of these terms and conditions will not effect the legality, validity or enforceability of the remainder. If any provision or terms of these Terms and Conditions shall become or be declared illegal, invalid or unenforceable for any reason whatsoever, the parties agree they will substitute provisions in a form as similar to the offending provisions as is possible without thereby rendering them illegal, invalid or unenforceable. These Terms and Conditions and your use of our website are governed by English law and you submit to the non-exclusive jurisdiction of the English court. Except in respect of a payment obligation, neither you nor Practical Sporting Supplies Ltd PSSLtd will be held liable for any failure to perform any obligation to the other due to causes beyond your or Practical Sporting Supplies Ltd PSSLtd. respective reasonable control. Failure or delay by either party enforcing an obligation or exercising a right under these Terms and Conditions does not constitute a waive of that obligation or right. These Terms and Conditions do not confer any rights on any person or party (other than you and/or us) pursuant to the Contracts (Rights of Third Parties) Act 1999. NoticesAll notices shall be given:
or to you at either the email or postal address you provide during any Ordering process. Notice shall be deemed received when an email is received in full by 5pm (or else on the next business day if it is received on a weekend or a public holiday in the place of receipt) or 3 days after the date of posting. We reserve the right to make changes or corrections, alter, suspend or discontinue any aspect of our website or the content or services available through it, including your access to it. Unless explicitly stated to the contrary, any new features including new content shall be subject to these Terms and Conditions. Please note that although we try to ensure that the content of our website is accurate, our websites may contain typographical errors or other inaccuracies. Subsitute images may be used for products where product images may not be available. Please check with us if any item is critical to your requirements, as we have no control over manufacturers design policys which are subject to change without prior notice. These Terms and Conditions replace all other Terms and Conditions previously applicable to the use of our website and/or sale of the Products. Please note that our website is available only to individuals that can form legally binding contracts under applicable law. You must be over 18 years to purchase the Products, using the payment methods displayed on our website. If you do not qualify you may not use our website.
The following applies to any information you provide to us, for example during the registration or Ordering process.
You have sole responsibility for the Content which you submit to us and you shall indemnify and shall keep us fully and effectively indemnified on demand from and against all actions, claims, losses, liability, proceedings, damages, costs, expenses, loss of business, loss of profits, business interruption and other pecuniary or consequential loss (including legal costs and expenses) suffered or incurred by us and arising directly or indirectly out of the publication of Content submitted by you to us. You warrant and undertake that you will not use our website for any purpose that is illegal or prohibited by these Terms and Conditions, including without limitation the posting or transmitting of any libellous, defamatory, inflammatory or obscene material. If you breach these Terms and Conditions then your permission to use this website terminates immediately without the necessity of any notice being given to you. We retain the right to deny access to any person who fails to comply with these Terms and Conditions. SecurityYou are responsible in all respects for all use of and for protecting the confidentiality of any username, email verification and password that may be given to you or selected by you for use on our website. You may not share these with or transfer them to any third parties. You must notify Us immediately of any unauthorised use of them or any other breach of security regarding our website that comes to your attention. Applicability of online materialsUnless otherwise specified all content and materials published on our website are presented solely for your private, personal and non-commercial use. Our website is controlled and operated by us from our offices in England. Where content published on our website is supplied by third parties, you understand that we do not control or endorse such content in any way. All content which is offered by third parties that are not affiliated with or otherwise connected with us, is published in good faith but we do not (to the extent permitted by applicable law) accept responsibility for the accuracy or otherwise of such content (whether published on or offline) and the use of such content except for content which relates directly to Products you purchase. You assume total responsibility and risk for your use of our website and use of all information contained within it. We have used our best efforts to ensure that our website complies with UK laws. However, we make no representations that the materials on our website are appropriate or available for use in locations outside the UK. Those who visit our website from other locations do so on their own initiative and are responsible for compliance with all applicable laws. If use of our website and/or viewing of it, or use of any material or content on our website or services, or products offered through our website are contrary to or infringe any applicable law in your jurisdiction(s), you are not authorised to view or use our website and you must exit immediately. Practical Sporting Supplies Ltd PSSLtd makes no representations and gives no warranties, express or implied that making the Products available in any particular jurisdiction outside the UK is permitted under any applicable non-UK laws or regulations. Accordingly, if making the Products or any part available in your jurisdiction or to you (by reason of nationality, residence or otherwise) is prohibited, those Products are not offered for sale to you. You accept that if you are resident outside the UK, you must satisfy yourself that you are lawfully able to purchase the Products. Practical Sporting Supplies Ltd PSSLtd accepts no liability, to the extent permitted by applicable laws, for any costs, losses or damages resulting from or related to the purchase or attempted purchase of the Products by persons in jurisdictions outside the UK or who are nominees of or trustees for citizens, residents or nationals of other countries. Copyright and monitoringThe contents of our website are protected by international copyright laws and other intellectual property rights. The owner of these rights is Practical Sporting Supplies Ltd PSSLtd, its affiliates or other third party licensors. All product and company names and logos mentioned in our website are the trade marks, service marks or trading names of their respective owners, including us. You may download material from our website for the sole purpose of placing an Order with Us or using our website as a shopping resource. However, you may not modify, copy, reproduce, republish, upload, post, transmit or distribute, by any means or in any manner, any material or information on or downloaded from our website including but not limited to text, graphics, video, messages, code and/or software without our prior written consent, except where expressly invited to do so. Linked sitesPractical Sporting Supplies Ltd PSSLtd makes no representations whatsoever about any other websites which you may access through our website or which may link to our website. When you access any other website you understand that it is independent from us and that we have no control over the content or availability of that website. In addition Practical Sporting Supplies Ltd PSSLtd makes no endorsements, or accepts any responsibility for the content, with any links to other weDsites or the use of, such a website and Practical Sporting Supplies Ltd PSSLtd shall not be liable for any loss or damage caused or alleged to be caused by or in connection with use or reliance on any content, Products or services available on or through any other website or resource. Any concerns regarding any external link should be directed to its website administrator or web master. Availability of our websiteWe will try to make our website available but cannot guarantee that our website will operate continuously or without interruptions or be error free and can accept no liability for its unavailability. We accept no liability for any indirect, consequential loss, damage or special or punitive damages, or costs, or for any loss of data, profit, revenue, business contracts (whether direct or indirect) in each case, however caused, even if foreseeable and even if we have been advised of the possibility of such damages. In circumstances where you suffer loss or damage arising out of or in connection with the viewing, use or performance of our website or its contents other than as a direct result of purchasing Products (which shall be subject to the exclusions and limitation of liability set out in these Terms and Conditions), we accept no liability for this loss or damage (except where we have been negligent) whether due to inaccuracy, error, omission or any other cause and whether on the part of Us or our servants, agents or any other person or entity. You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use our website and is compatible with our website. You also understand that we cannot and do not guarantee or warrant that any material available for downloading from our website will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output. Now the technical stuff’s out of the way please enjoy your shopping experience with us. If you have enjoyed our services and products please tell your friends, or if not, please tell us! Customer service is not only our policy but our pleasure. |
Making A PurchaseMaking a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order. We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, or over the Internet. To order a Product you will need to follow the Ordering procedures set out here.
Prices are listed in £GBP and are inclusive of VAT, unless otherwise stated. E&OE We may change the advertised price of a Product at any time. The price you pay will be the price in force at the time of your Order. Should a Pricing error arise, we will inform you if a Product’s correct price is higher than that stated on your Order and you may choose to either proceed with or Cancel the Order. Payment is usually by credit or debit card and is taken when the Order is placed online with the price featured at the time of purchase and any applicable Delivery charges subject to the following term of payment schedule. This is to protect us from card fraud. If you prefer not to pay online please contact us and mention you wish to purchase off our internet site, where we will be happy to take more traditional payment methods. Practical Sporting Supplies Ltd is entitled to refuse any Order placed by you. If your Order is accepted, we will confirm acceptance to you by online electronic means (“Confirmation”) to the email address you have given us on the Order. The Order will then be fulfilled around the estimated date set out in the Confirmation or, if the Confirmation does not contain such a date, within 30 days. If you do not receive a Confirmation email, please contact us to ensure your Order has been accepted. We reserve the right to obtain validation and verification of the authenticity of your credit or debit card details before providing you with any Products or services. All Products depicted on this website (as may be varied from time to time) are available for dispatch everywhere in mainland UK, and by special arrangement to the Channel Islands, Republic of Ireland, Isle of Wight, Isle of Man and the Scottish Isles or Highlands. Dependant on postcode shipping surcharges may be applicable, if this is the case we will notify you prior and order will only be taken on your acceptance of any surcharge. |
Shipping And HandlingYou can find details about our shipping and handling procedures in the “Shipping” section of our Frequently Asked Questions. |
Delivery ScheduleOur Delivery service refers to deliveries within most of mainland UK (England, Scotland and Wales) destinations. Deliveries to the Channel Islands, Northern Ireland, Isle of Man, Isle of Wight, British Forces Post Office addresses, Orkney, Shetland, Scottish Isles and some areas/post codes in mainland Scotland will incur an extra Delivery charge and will possibly incur an extended lead time. Please contact us for more information. Due to the nature of external contract Delivery, additional Delivery charges are outside our control and the Company will not be held responsible for such costs. By agreeing to the terms and conditions you are also agreeing to accept additional Delivery charges should your postcode/area necessitate these. You are also agreeing to be bound by all terms and conditions that delivery companies which are associated with us abide by. These can be obtained by the companies own individual websites. Whilst we agree to use all reasonable measures to ensure that Delivery is made around the Delivery time advertised, you will acknowledge that actual Delivery is often via third party suppliers and carriers and can therefore be beyond our control. Incorrect personal details may lead to problems or delays in Delivery, so before placing your Order, please ensure that you have included the full address details, including accurate postcode of the Delivery address and your daytime contact telephone numbers and e-mail address so we can notify you in the event of a Delivery problem. It is your responsibility to make sure adequate access is available for delivery vehicles. This particularly applies but not restricted to log cabin deliveries and or buildings delivered and erected. Adequate working space must be provided for assembled buildings. Please contact us if you think there may be a problem. ONLINE SALES OF AGE-RESTRICTED, GUNS AND LICENSED PRODUCTSPlease note we cannot send Firearms, Shotguns or Airguns to private residential addresses, PSS Ltd can only send to a nearby local Registered firearms dealer (RFD) for collection in person. There may be a charge payable from your RFD for handling the transfer. We will contact you to arrange this if the above is the option you choose. This criteria will apply to any licensed product you purchase to include but not limited to guns and moderators. PSS Ltd will make every effort to deliver on time however we must make clear, you understand, due to legal obligations this may effect the estimated collection delivery date on the website. Should this be the case we will inform you. For collections of Firearms/Shotguns/section 1 airguns you must produce a valid Firearms/Shotgun certificate. For non FAC airguns a valid form of photo identification must be provided You must confirm you are over 18 years old to purchase age-restricted items, and that you understand these terms and conditions. Please contact PSS on 01302 730052 should you require any further information. Age Verification ProcessSome of the products we offer which require you to be 18 years of age or older to purchase, but that may not require a registered firearms certificate, can be shipped to you directly. These products will require you to undergo our age verification process. We clearly mark products that require an age verification process on the product page, underneath the “Add to Cart” button. You will also be asked to confirm that you agree to being subject to this Age Verification Process during checkout. When you order one of these products, we will email you requesting one of the following forms of identification.
We reserve the right to notify the police of any orders which appear to be an attempt to break the law or raise other concerns to us. We also reserve the right to decline any order at our discretion. Once you have confirmed your age with us, we will then despatch your order. You may need to sign for and show a form of valid ID to the couriers when receiving your order. When the Delivery arrivesDelivery will be deemed as successfully made once the Product has arrived at the address specified. Signatures are usually required as proofs of delivery but confirmation procedures are ultimately decided by third party couriers if they are used. Products may be left at the Delivery address without the Recipient’s permission except where third party suppliers require signed confirmation or the Recipient has expressly requested Products not be delivered in their absence. All goods must be signed for by an adult aged 18 years or more. Products will be deemed your responsibility once they have been received by you, your agent or the intended recipient. Any loss or damage to the Products shall then be at your own risk. In case of Delivery to certain locations such as hospitals, airports, hotels, ships and other business premises, the signature of any person acting on behalf of the company shall be accepted as proof of Delivery. You should notify us of the shortages within 3 days of Delivery. If boxes look damaged on Delivery we recommend the contents are inspected before accepting and signing the Delivery note. Due to the nature of some of our products you may be required to assist with offloading of certain products, if this is the case please have able bodied person(s) available to assist the driver. Deliveries are dropped at kerbside only and not carried any distance unless specifically agreed in writing or by email. |
Back OrdersIf your item is not in stock, we will do our best to offer you an alternative, or place a back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
Tax ChargesFor orders made from the UK or the European Union, VAT at the applicable rate is added. |
Credit Card SecurityWhen the order is placed at our website, credit card numbers are encrypted and we do not see or store your credit card information. All transactions are processed by our secure payments provider Worldpay. |
GuaranteeAll guarantees are offered in accordance with the manufacturers guarantees. |
Reaching UsIf you need to reach us, please email us using the link on the store page, alternatively, you can call on 01302 730052 (International +44 1302 730052) or fax us on or write to us at:
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Remittance TermsFinance offers “Under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have a legal right to cancel the contract between you and us within 14 days of delivery without giving a reason unless the product is a custom order/ bespoke order. The cancellation period will end after 14 days starting the day after you or a third party acting on your behalf (excluding the company that delivers the Product to you) takes physical possession of the Product you ordered. Where you order multiple Products in one order or a Product is delivered in separate parts, lots or pieces, the cancellation period will end after 14 days starting the day after you or a third party acting on your behalf (excluding the company that delivers the Product to you) takes physical possession of the last Product, part, lot or piece that makes up your order.” |