Contact Information
If you need any assistance with any of the products on our website or have any questions about the order process, please don't hesitate to contact us. You may also find useful information relating to your question in the dropdown boxes below.
Frequently Asked Questions
To order a firearm online, you must posses the relevant Firearms Certificate that the firearm requires. You can find this information in the products "Additional Information" tab. Once you have ordered the firearm, a member of our team will get in contact with you to arrange delivery. You can find more information on this process on our dedicated Frequently Asked Questions page.
If our items are marked as in stock, you can expect your order to arrive within 2 - 7 working days.
If your order contains items that are marked as on backorder, we will give you an estimated time of arrival within 1 - 2 working days. Payment for backorders are not taken until we are able to dispatch your item.
Yes! This is one of the most common ways people purchase firearms on our website. Once you've ordered your firearm, we can send your firearm to your local registered firearms dealer (RFD), so you can collect your firearm locally. Please note that a 3rd party RFD may charge a small handling or processing fee, but this will be mentioned when a member of our team calls you to arrange delivery.
Most of our products qualify for trackable shipping via Royal Mail. You will receive your tracking number via email once we've dispatched your item.
If you have purchased a firearm, note that we cannot ship these to private residential addresses under any circumstances. You can learn more about buying firearms online on our dedicated Frequently Asked Questions page.
We currently accept the following payment methods: VISA Debit/Credit, Mastercard Debit/Credit, American Express, and BACS Bank Transfers*
* = If you are paying via BACS Bank Transfer, please note that we require payment within 7 days. Your order will not be shipped until we are able to confirm payment. If, after 7 days we are unable to confirm payment, you will be contacted and your order may be cancelled.